Image Support #3283

About the function when MQ receives a message

Added by 健吾 over 1 year ago. Updated over 1 year ago.

Status:ClosedDue date:03/20/2019
Priority:Normal% Done:


Image:WebSphere MQ 9.0 Your Marketplace Account ID:3109-2780-2944
Operating System:Linux Marketplace:Amazon Web Services
JRE:v1.8 JRE/JDK 64-Bit Customer State:Tokyo
Instance Type:Any Customer Country:Japan


Dear Support desk,

1.If MQ receives a message, is there a function to automatically open the channel corresponding to the message?
2.Is it possible to open a specific channel by OS command etc, when there is no for inqury 1?

Kengo Kuwabara


#1 Updated by Mariusz over 1 year ago

  • Status changed from New to Feedback
  • Assignee set to 健吾


Thank you for using our IBM MQ AMIs from AWS.
These kinds of know-how questions are not covered by our standard support I am afraid. For know-how, advice, how-to questions we provide consultancy services. Take a look at this page to see more info about our Support SLAs and what is covered by our standard support.

What constitutes support versus consultancy?

Generally speaking, where you have an error in your logs or identify a bug or something not working as expected, then we’ll take a look at it and work with you on a resolution. 

Where you are seeking advice on configurations, best practice or asking us to perform configuration, set up, data migration, updates and upgrades, problem or project management or other longer term functions, we’d consider this consultancy.

Would you like to schedule a meeting with us so we could gather more information about your needs and see which type of services is the best for you?

Kind Regards,
Mariusz Chwalek

#2 Updated by 健吾 over 1 year ago

Dear Support desk,

I understand that support did not respond to technical inquiries.
I would like to use a consulting service to know the know-how of MQ.
Please tell me how to use the consulting service.

Kengo Kuwabara

#3 Updated by Mariusz over 1 year ago

Hi Kengo,

I shared your email address with our sales team. They will contact you and give you more details.
In the meantime, you can write an email to sharing your contact details (company name, phone number).


#4 Updated by Rafael over 1 year ago

  • Status changed from Feedback to Closed

Hi Kengo,

As this has become a sales query, I'm going to close this ticket as a technical issue.

Please don't hesitate to open a new ticket if you have any kind of request in the future.

Best regards,


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