Image Support #3519

Requesting TNS credentials

Added by Teodie about 1 month ago. Updated 25 days ago.

Status:ClosedDue date:
Priority:Normal% Done:


Image:WebSphere Portal Server 8.5 Your Marketplace Account ID:6458-5515-7746
Operating System:RHEL 7.4 Marketplace:Amazon Web Services
JRE:All Customer State:Dubai
Instance Type:m3.medium Customer Country:UAE


Hi Team,

With regards to the data migration we are in need of TNS credentials of database. So that my developers starts the migrations for default database to Oracle.

Please provide the above details so that we start the migrations if it available within the installation folders please let us know the path directory.


#1 Updated by Mariusz about 1 month ago

  • Status changed from New to In Progress
  • Assignee changed from IBM Support to Mariusz

#2 Updated by Mariusz about 1 month ago

  • Status changed from In Progress to Feedback
  • Assignee changed from Mariusz to Teodie

Hi Teodie,

Portal Server is installed by default with Apache Derby Database.
There is no need for db user and db password.

You can transfer your database to Oracle:

You can just specify your own database connection details and change data in /opt/IBM/WebSphere/wp_profile/ConfigEngine/properties/ folder.

Mariusz Chwalek

#3 Updated by Rafael about 1 month ago

  • Priority changed from High to Normal

#4 Updated by Mariusz about 1 month ago

  • Status changed from Feedback to Marked for Closure


We noticed there hasn't been an update to this ticket for some time. Can we consider this ticket closed from support point of view? Is this still an issue or is there anything further that we can do for you in this regard? If not we will be timing out this ticket and will be closed in a few days time. If you have any other queries, please do not hesitate to ask us.

Mariusz Chwalek

#5 Updated by Rafael 25 days ago

  • Status changed from Marked for Closure to Closed

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