Image Support #3284

About how to perform encrypted communication with MQ.

Added by 健吾 over 1 year ago. Updated over 1 year ago.

Status:ClosedDue date:03/20/2019
Priority:Normal% Done:


Image:WebSphere MQ 9.0 Your Marketplace Account ID:3109-2780-2944
Operating System:Linux Marketplace:Amazon Web Services
JRE:v1.8 JRE/JDK 64-Bit Customer State:Tokyo
Instance Type:Any Customer Country:Japan


Dear Support desk,

Please tell me how to do encrypted communication with MQ.

Kengo Kuwabara


#1 Updated by Mariusz over 1 year ago

  • Status changed from New to Feedback
  • Assignee set to 健吾


Thank you for using our IBM MQ AMIs from AWS.
These kinds of know-how questions are not covered by our standard support I am afraid. For know-how, advice, how-to questions we provide consultancy services. Take a look at this page to see more info about our Support SLAs and what is covered by our standard support.

What constitutes support versus consultancy?

Generally speaking, where you have an error in your logs or identify a bug or something not working as expected, then we’ll take a look at it and work with you on a resolution. 

Where you are seeking advice on configurations, best practice or asking us to perform configuration, set up, data migration, updates and upgrades, problem or project management or other longer term functions, we’d consider this consultancy.

Would you like to schedule a meeting with us so we could gather more information about your needs and see which type of services is the best for you?

Kind Regards,
Mariusz Chwalek

#2 Updated by Rafael over 1 year ago

  • Status changed from Feedback to Closed

Hi Kengo,

I'm going to consider this as answered on #3283 and thus close this ticket.

Please don't hesitate to open a new ticket if you have any kind of request.

Best regards,


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