Image Support #3281

About support period

Added by sachiko 4 months ago. Updated 4 months ago.

Status:ClosedDue date:
Priority:High% Done:


Image:WebSphere MQ 9.0 Your Marketplace Account ID:0163-5506-6488
Operating System:Any Marketplace:Amazon Web Services
JRE:Any Customer State:Tokyo
Instance Type:All Customer Country:JAPAN


Dear Support desk,

MQ support period tell me.

Thank you



#1 Updated by Mariusz 4 months ago

  • Status changed from New to Feedback

Hi Sachiko,
IBM MQ v9 is currently under General Availability – which means there is no End of Support (EoS) announced. IBM would usually provide 3 years or more from when it makes an announcement to a product moving to EoS.

That means v9 will still be supported for more than 3 years.

Just for additional information - even if IBM stops supporting this version - it will still be available on AWS Marketplace. The only difference is that we will not be able to create support request with IBM.

Mariusz Chwalek

#2 Updated by Mariusz 4 months ago

Hi Sachiko,

Can we consider this ticket closed from support point of view? Is there anything further that we can do for you in this regard? If not we will be timing out this ticket and will be closed in a few days time. If you have any other queries, please do not hesitate to ask us.

Kind regards,

#3 Updated by Mariusz 4 months ago

  • Status changed from Feedback to Marked for Closure

#4 Updated by Mariusz 4 months ago

  • Status changed from Marked for Closure to Closed
  • % Done changed from 0 to 100

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