Image Support #3276

About configuration information

Added by sachiko about 1 month ago. Updated 27 days ago.

Status:ClosedDue date:
Priority:Normal% Done:

0%

Assignee:sachiko
Category:-
Image:WebSphere MQ 9.1 Your Marketplace Account ID:0163-5506-6488
Operating System:Any Marketplace:Amazon Web Services
JRE:Any Customer State:Tokyo
Instance Type:All Customer Country:JAPAN

Description

Dear Support desk,

There are two things I want you to teach.

① How to check the file location of the configuration information of the queue manager

② How to back up and restore the configuration information of the queue manager
By copying the directory under the queue manager configuration information during MQ startup
Can it be used as a backup?

please tell me
Thank you

Regards,
sachiko

History

#1 Updated by Mariusz about 1 month ago

  • Assignee changed from sachiko to Mariusz

#2 Updated by Mariusz about 1 month ago

  • Status changed from New to Feedback
  • Assignee changed from Mariusz to sachiko

Hi Sachiko,

IBM strongly recommend following the documentation they provide which is very comprehensive and useful. https://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.1.0/com.ibm.mq.pro.doc/q001010_.htm

Regarding your questions I think these pages should be very helpful for you:

① How to check the file location of the configuration information of the queue manager

https://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.1.0/com.ibm.mq.con.doc/q018700_.htm

② How to back up and restore the configuration information of the queue manager

https://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.1.0/com.ibm.mq.con.doc/q018580_.htm

Note that these kinds of questions are not covered by our standard support but we usually do what we can to help our customers. We also provide consultancy services. Take a look at this page https://www.midvisioncloud.com/support-services/support-slas/ to see more info about our Support SLAs and we also describe what is covered by our standard support.

What constitutes support versus consultancy?
Generally speaking, where you have an error in your logs or identify a bug or something not working as expected, then we’ll take a look at it and work with you on a resolution. 

Where you are seeking advice on configurations, best practice or asking us to perform configuration, set up, data migration, updates and upgrades, problem or project management or other longer term functions, we’d consider this consultancy.

Kind Regards,
Mariusz Chwalek

#3 Updated by sachiko about 1 month ago

Dear Support desk,

Can I use it as a backup by copying the directory under / var / mqm / of the active MQ manager?

Thank you.

Regards,
sachiko

#4 Updated by Mariusz about 1 month ago

Hi Sachiko,

As I mentioned in my last comment IBM provides very good documentation about backing up queue managers.
https://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.1.0/com.ibm.mq.con.doc/q018580_.htm

When it comes to this specific directory you ask for. /var/mqm/qmgrs/ folder is indeed a default location for Queue Managers but it all depends how they are created.

Note that we don't have access to your instance and your MQ configuration. We don't see your filesystem.
If the QM is created with default location then yes - you can use directories under /var/mqm/qmgrs/ and follow the IBM documentation to create and use backups.

I strongly recommend reading IBM documentation before creating and using backups.

Again I would like to remind that providing know-how and giving advice on configurations is not part of our standard support.
We also provide consultancy services. Take a look at this page https://www.midvisioncloud.com/support-services/support-slas/ to see more info about our Support SLAs.

Regards,
Mariusz Chwalek

#5 Updated by sachiko about 1 month ago

Dear Support desk,

There are 2 questions.

①Can I use it as a backup file if I copy a file under the directory containing the configuration file from the running MQ server?
 Can the contents of the backup file be used without problems?
 
②(Http://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.1.0/com.ibm.mq.con.doc/q018580_.htm),
(Backup of queue manager configuration) is supported as a backup from running MQ server?
Is there no other?

Thank you.

Regards,
sachiko

#6 Updated by Mariusz about 1 month ago

Hi Sachiko,

1. If I understand correctly your question is whether you need to stop QM or if backup can be done from running Queue Manager.
As you can find in the first section of the documentation I shared with you:

Before you begin
Before starting to back up the queue manager, ensure that the queue manager is not running. If you try to take a backup of a running queue manager, the backup might not be consistent because of updates in progress when the files are copied. If possible, stop your queue manager by running the endmqm -w command (a wait shutdown), only if that fails, use the endmqm -i command (an immediate shutdown).

So you need to stop Queue Manager before creating a backup

2. Could you possibly elaborate on this?
I am not sure what do you mean by "Is there no other?"

Regards,
Mariusz

#7 Updated by sachiko about 1 month ago

Thank you for answering.

2. Could you possibly elaborate on this?
I am not sure what do you mean by "Is there no other?"

To back up the queue manager configuration, the queue manager must be running.
Although it is described in the URL below, when there is anything else you need to back up when the queue manager is running?

Thank you

#9 Updated by sachiko about 1 month ago

Dear Support desk,

Interrupt the previous question.
Please answer this question.

2. Could you possibly elaborate on this?
I am not sure what do you mean by "Is there no other?"

To back up the queue manager configuration, the queue manager must be running.
It is described in the following URL.
What can be backed up while the queue manager is running?

Thank you.

Regards,
Mariusz

#10 Updated by sachiko about 1 month ago

Dear Support desk,

Please stop the previous question.
Please answer this question.

2. Could you possibly elaborate on this?
I am not sure what do you mean by "Is there no other?"

To back up the queue manager configuration, the queue manager must be running.
It is described in the following URL.
What else can I back up while queue manager is running?

https://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.1.0/com.ibm.mq.con.doc/q018580_.htm

Thank you

Regards,
Mariusz

#11 Updated by sachiko about 1 month ago

Dear Support desk,

Please stop the previous question.
Please answer this question.

2. Could you possibly elaborate on this?
I am not sure what do you mean by "Is there no other?"

To back up the queue manager configuration, the queue manager must be running.
It is described in the following URL.
What else can I back up while queue manager is running?

https://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.1.0/com.ibm.mq.con.doc/q018580_.htm

I want the answer of the question in a hurry.
I want it today, but when will you reply?

Thank you

Regards,
Mariusz

#12 Updated by Mariusz about 1 month ago

Hi Sachiko,

I think there has been some misunderstanding from your side.
As the documentation says (I shared the link before) - please read it carefully:

Before starting to back up the queue manager, ensure that the queue manager IS NOT RUNNING. If you try to take a backup of a running queue manager, the backup might not be consistent because of updates in progress when the files are copied. If possible, stop your queue manager by running the endmqm -w command (a wait shutdown), only if that fails, use the endmqm -i command (an immediate shutdown).

So as you can see To back up the queue manager configuration, the queue manager has to be stopped.

Replying to your question:
What else can I back up while queue manager is running?

You shouldn't backup anything while queue manager is running because (as documentation says above :
If you try to take a backup of a running queue manager, the backup might not be consistent because of updates in progress when the files are copied

Regards,
Mariusz

#13 Updated by Mariusz about 1 month ago

  • Status changed from Feedback to Marked for Closure

Hi Sachiko,

Can we consider this ticket closed from support point of view? Is there anything further that we can do for you in this regard? If not we will be timing out this ticket and will be closed in a few days time. If you have any other queries, please do not hesitate to ask us.

Kind regards,
Mariusz

#14 Updated by Mariusz 27 days ago

  • Status changed from Marked for Closure to Closed

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