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Image Support #3603

JMS Configuration on Midvision Rapiddeploy for MQ 9.1

Added by Manogna 11 months ago. Updated 9 months ago.

Status:
Closed
Priority:
Normal
Assignee:
Due date:
07/28/2020
% Done:

0%

Operating System:
All
JRE:
All
Instance Type:
Any
Your Marketplace Account ID:
0000-0000-0000
Marketplace:
Microsoft Azure
Customer State:
Japan
Customer Country:
Japan

Description

Hi Team,

Good day.

Could you please provide information on the below topics with licensing, support offered and pricing as it is required for our new proposal.

  • how to configure JMS under IBM MQ if i use Midvision Rapiddeploy for MQ 9.1 on Microsoft azure cloud platform.
  • How the JMS adapters are configured and what all JMS standards are supported.
  • Details on license from IBM MQ and JMS
#1

Updated by Mariusz 11 months ago

  • Status changed from New to In Progress
  • Assignee set to Mariusz
#2

Updated by Mariusz 11 months ago

  • Status changed from In Progress to Feedback
  • Assignee changed from Mariusz to Manogna

Hi,

Know-how questions are not covered by our standard support I am afraid. For know-how, advice, how-to questions we provide consultancy services. Take a look at this page https://www.midvisioncloud.com/support-services/support-slas/ to see more info about our Support SLAs and what is covered by our standard support.

Take a look at these pages to see more about JMS configuration and JMS classes for IBM MQ.
https://www.ibm.com/support/knowledgecenter/SSFKSJ_9.1.0/com.ibm.mq.con.doc/q123350_.htm
https://www.ibm.com/support/knowledgecenter/SSFKSJ_9.1.0/com.ibm.mq.pro.doc/q031930_.htm

There is no difference when it comes to licensing for IBM MQ with or without JMS.

"When you launch an instance based on one of the MidVision Cloud images, you’re buying the right to use that instance, ‘standard’ support for the instance and the license for the IBM MQ product and MidVision products running on that instance, for as long as it is running.

You only pay for launched (started) instances. Whenever the instance is in the stopped state, you won’t pay anything."

See more https://www.midvisioncloud.com/questions/

Kind regards,
Mariusz Chwalek

#3

Updated by Manogna 11 months ago

Hi Team,

Can you please provide the architecture of IBM MQ on Midvision cloud image, installation and configuration procedure.

#4

Updated by Mariusz 11 months ago

Hi,

Could you possibly clarify what do you mean by installation and configuration procedure?
If you would like to know how to launch an instance from our image please follow the instructions

Azure:
https://www.midvisioncloud.com/ibm-websphere-on-microsoft-azure/ibm-websphere-mq-microsoft-azure/

Amazon Web Services:
https://www.midvisioncloud.com/ibm-websphere-on-amazon-web-services/ibm-websphere-mq-aws-redhat/

Do not hesitate to contact us if you need any questions or issues.
Kind regards,
Mariusz Chwalek

#5

Updated by Manogna 10 months ago

Hi Team,

I want to know how the process goes if we need to set up a client server communication in MQ on Azure.

1. Is that like i need to download MQ client packages and install on VM, then set up the communication.
2. Can we use any open connection clients to set up the communication.

Next question, how about the storage and archiving logs takes place, will that be shared storage on Azure or any new process. Please explain on these.

Thanks in advance.

#6

Updated by Mariusz 10 months ago

  • Tracker changed from Image Feature to Image Support
  • Assignee changed from Manogna to Mariusz
#7

Updated by Mariusz 10 months ago

  • Assignee changed from Mariusz to Manogna

Hi Manogna,

I created a case with IBM support with your questions regarding JMS and shared storage. We do our best to provide you as much details as we can but you need to understand that this is more like know-how question rather than actual support issue.

What constitutes support versus consultancy?
Generally speaking, where you have an error in your logs or identify a bug or something not working as expected, then we’ll take a look at it and work with you on a resolution. 

Where you are seeking advice on configurations, best practice or asking us to perform configuration, set up, data migration, updates and upgrades, problem or project management or other longer term functions, we’d consider this consultancy.

When it comes shared filesystem I also asked IBM for any POC with shared filesystem, looking at https://www.ibm.com/support/pages/testing-statement-ibm-mq-multi-instance-queue-manager-file-systems
Azure Files, using a Linux CIFS client (tested February 2020) is not known as compatible. Could you possibly confirm it with Microsoft Azure support team?

To be sure you can use any type of shared filesystem you need to test it properly as it is described:
https://www.ibm.com/support/pages/node/6117868

I will let you know when I have more information from IBM.

Kind regards,
Mariusz Chwalek

#8

Updated by Mariusz 10 months ago

Reply from IBM:

Hello Mariusz,

MQ support cases are used for defect issues and short duration usage questions.   Solution design is beyond the scope of a support case.

The following section is where I think you will find most of the information that you need :

Configuring JMS resources

https://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.1.0/com.ibm.mq.con.doc/q123350_.htm

If you need us to contact IBM Software Services (chargeable) for you then please let us know.

Regards, Martin Heywood

IBM MQ Support.

#9

Updated by Rafael 10 months ago

  • Status changed from Feedback to Marked for Closure

Hi Manogna,

We noticed there hasn't been an update to this ticket for some time. Can we consider this ticket closed from support point of view? Is this still an issue or is there anything further that we can do for you in this regard? If not we will be timing out this ticket and will be closed in a few days time. If you have any other queries, please do not hesitate to ask us.

Regards,

Rafa

#10

Updated by Rafael 9 months ago

  • Status changed from Marked for Closure to Closed

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